Product Roadmap Update: Full Steam Ahead

Posted by Jonathan Shambroom on June 21, 2011 – 11:30 am

Over the past year, we started doing something new: publishing a public Product Roadmap for our customers. This is a way to follow along with what we’re working on right now, what’s coming next, and  offers a quick glance in the rear-view mirror to see what we’ve created so far this year. We update it from time to time, and we’re updating it again today.

Looking back, we’ve released a majority of the features we put on the roadmap in January. We kept up the momentum in core feature improvements and continued to innovate and deliver new features. Both of these are heavily influenced by your input. I wanted to take a few minutes of your time to let you know what to expect throughout the rest of this year and beyond.

Mobile Browsing

The world is quickly adopting the idea of viewing the Internet on small screens carried in back pockets. Phones are primary, and we know tablets are increasingly important, too. We want your communities and members to have a great, seamless experience on any device. To that end, we’re working on an optimized version of your social sites that will allow anyone with an iPhone, Android, or BlackBerry (to name a few) to easily interact on your network. You’ll still have the option of creating a custom iPhone app from one of our partners, but this new mobile version will be available to all Ning Networks. It will include many of the most popular features: Status, Activity Feed, Photos, Profiles, Forum, Videos, Groups, Blogs, as well as the ability to easily message other members.

Help Center improvements

We’ve steadily expanded your support options over the past year, including adding billing support for everyone, dedicated phone support for Ning Pro customers and email support for Ning Mini. We want to expand on that and put Help Center ticket details directly in your Dashboard for easy access, with detailed status information right there. Simply put: We want to give you more information at your fingertips to answer questions immediately, and when you do reach out to us, ensure that we are more available and responsive than ever.

Chat

Some Ning Networks don’t use the Chat feature at all, but those who do use it a lot and have asked for robust improvements. We are very (very!) excited to let you know that you’ll soon see a brand new and improved chat feature. This new chat will be a step up in just about every way, from interface to capabilities. This is one of the first features you’ll be able to try out in the next few months.

Events

Some Ning Networks are heavily focused on Events, both online and offline. We’ve heard lots of great feedback about how we can make the Events feature even more useful for both Ning Creators and their members. A long standing request is the ability to copy events, and we’re committed to making that a reality. It’s now on our calendar.

Paid-Access added options

We recently announced our eagerly awaited Paid-Access feature, which allows you to charge your members to join and/or access valuable content on your network. You can do so with a fixed price or ask for donations. The next phase of this project involves adding recurring subscription payments and offering even more options for how to pay for and use it.

Better Pages

You’ve always been able to add standalone pages to your network. We’re going to make them a lot more valuable by adding privacy controls for Pages, the ability for you to customize your URLs, and the option for one-column (full-width) pages. If you’re interested in SEO, you’ll be happy to hear that you will soon have control over the meta tags for a page, as well as being able to add custom code to the <head> tag.

Theme Marketplace

The Design Studio we released earlier this year has been a breakthrough change, offering Ning Creators the ability to highly customize their network. People love the new themes and the ability to quickly and easily preview and change them. In fact, they’ve asked for more themes, and we’re going to provide that in the form of a Theme Marketplace. This will provide Ning Creators, as well as outside designers, the ability to submit themes they’ve created. It will even allow people who submit themes to charge for those themes, if they choose.

Internationalization

It may not be apparent to all of you, but we’ve started making some extensive language-specific improvements to the Ning platform. It will become more visible over time, with the ultimate goal being to offer your members a way to view your network in their native language. A few things you will begin to see include: a decrease in the amount of time between when a new feature is released and having it offered in all languages; translations of popular Help Center articles to major languages; and language-specific community support groups.

Ning Extension: Aviary

Members love to share photos. What if they could edit those photos right on the site? We’ll be rolling out a nifty palette of tools and effects to add text, crop, and even drag-and-drop fun and funny stickers on those photos. It’s a great way to get your members engaged, and you’ll see it soon with our upcoming Aviary Extension. We’re calling it Photo Effects and Stickers.

These are just some of the things we’re working on for the remainder of 2011 and into next year. We have a few additional things to add to this Product Roadmap that we aren’t quite able to reveal yet, but we think you’ll be very excited about them. We’ll keep you updated here on the Creators Network as they get confirmed.

Thanks for your continued feedback and support of the Ning platform!

Jonathan Shambroom Posted by Jonathan Shambroom, written on June 21, 2011 – 11:30 am.
It is filed under New Releases, Platform (Permalink)

  1. 9 Responses to “Product Roadmap Update: Full Steam Ahead”

  2. Glad to see the future feature of copying an event. Please tell us that being able to create ‘recurring’ events is in the works too. We have so many weekly events and having to ‘copy’ and change each one will be just a little bit better than making brand new ones each week. Thanks Ning for your dedication to the platform and listening to your customers.

    By Steve on Jun 21, 2011

  3. We are very excited! hope soon a video chat events and improvements.

    By walter on Jun 21, 2011

  4. I thought the new mobile browsing would be effective before July 2011 (see Roadmap in January 2011).
    It’s long…

    So it is unfortunate that a chat system for mobile version does not appear in the program… (if I read correctly your new rodmap).
    A chat embedded in the mobile version Ning (Mogwee style) would be a most extraordinary (and compared to all other existing social networks). We do not measure adequately the usefulness of the chat on a mobile phone in a social network. It’s really very useful.

    By Jean on Jun 22, 2011

  5. I’m trying to use Ning as a community of practice (CoP). What would really make Ning truly excellent in this regard (and is actually required for a CoP) would be to have an easy way to share documents with my community members (using maybe a folder widget tool). Attaching files to postings and/or creating links on pages to documents is very clumsy and not a useful feature when you have lots of documents that you would like to share in a kind of document repository. Also, Box.net add-in is not a good solution. It costs A LOT of money to use the business edition and the plug-in is very clunky and difficult to get working.

    There is nothing on the market that truly caters to a CoP and Ning would be great in this regard if shared documents could be implemented in the future.

    By paul on Jul 6, 2011

  6. Thanks, paul, for this feedback. We haven’t really focused on collaborative document sharing like this, but I will make sure the product team gets your thoughts about how this would be ideal for communities of practice. Thank you!

    By Eric Suesz on Jul 6, 2011

  7. Ning should add some new add-on’s as app’s for all products, mini, plus and pro.
    Banner Exchanges for example is a great one, or the ability for the leaderboards to be voted on and rated on, in a topsite like manner, members can add a banner for their profiles on your network and people could vote for their profiles and or their friends profiles.

    Also a way for NING members and network creators to advertise their profiles/sites, by having an overall NING topsite directory by ning for ning NC’s…that way you build a directory of some of the best ning sites, and people on ning get to see other ning sites and are able to promote their content and get new memberships across all networks.
    This was something the FREE Ning had back during the day, and I personally miss it. Along with this, ning overall chat with all members across ning being able to meet in one large chatroom or NING Intergrated IM system. Like if you are on creators.ning.com, and your ning is http://myteam.ning.com your NING Integrated IM picks up friends on Creators against all other ning networks, and your members and you can see them on myteam.ning.com for example..this opens up promotion, advertisement, friendship, new ideas and would help with ning design.

    Just some ideas. WE also still need a way on the networks to see with members online, who is online now. Like myteam.ning.com on the members page shows that 4 people are online, and on the front page the friend module doesn’t show this for smaller thumbnails. Member’s photos should highlight in a certain way if they are online, for instance with a red frame or a glowly frame around the member’s picture.

    By Ana Nightshade on Aug 2, 2011

  8. Thanks for the suggestions. I will pass them along. I don’t foresee a directory like we previously had. It would have to be an opt-in directory if it were doable. There is always JenSocial. Great directory.

    By Eric Suesz on Aug 5, 2011

  9. I know this post is a few months old.. Any update on the events? Copying events has been on the road map foreverrrrrrrr. Maybe 2-3 years? Thanks..

    By Mike on Sep 25, 2011

  10. Hey, Mike. We actually released this last week. You might want to join the Creators Ning Network for future updates. Or, check out the “Ning Announcements” section of your dashboard.

    By Eric Suesz on Sep 26, 2011

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