If you’ve created a Twitter app for your Ning Network but it isn’t posting updates to Twitter as expected, please try the following steps.
A. Ensure your Twitter App has Read and Write access.
This is a step you may have missed when setting up your Twitter app. When a new Twitter App is created, it has Read-only access by default. Without Read and Write access, your app will not be able to post updates to Twitter. To ensure your Twitter app has Read and Write access, you’ll need to edit it. To do so, follow these steps:
1. Sign in to Twitter.
2. Click on the “Settings” link under your account name.
3. On the Settings page, click on the “Applications” tab.
4. On the Applications page, under Developers, click on the “here” link. You may need to sign in with your Twitter account again.
5. Under the “My applications” list, click on your Twitter application name.
6. Click on the “Settings” tab.
7. In the “Application Type” area, make sure that your Twitter App has “Read & Write” access permissions.
Error Messages
Occasionally, you may receive a “Last Update Failed to Connect to Twitter” message when attempting to post a status update to Twitter.
If you receive this message, don’t worry. Sometimes Twitter is overloaded with tweets and returns this error. Try to post your status update to Twitter again in a few minutes. If you continue to see this message, you should explore some of the other troubleshooting tips in this article.
Reset Your Consumer Key and Secret
Follow the steps above to access your current Twitter app. On your app’s homepage, you’ll see a “Reset keys” tab to reset your consumer key and secret. After doing this, make sure you update this information on the Twitter Integration area of your My Network page.
Delete Your Twitter App and Create a New App
As a last resort, you can delete and create a new Twitter app using our setup instructions. Follow the steps above to access your current Twitter app, then click the “Delete” tab. On that screen, you’ll see a button to delete your app. Once you’ve done this, you can create a new Twitter app.
Still experiencing issues with your Twitter app? Let us know.
