Current status of the Ning Platform is always available on the Ning Status Blog.

… not see a CAPTCHA when trying to sign up for a Ning Network, try the sign up page in another web browser. You can find a list of supported browsers  here. It’s possible that Javascript may be blocked or disabled in your web browser or on your computer. Troubleshooting steps to address that can be found at this resource. Also check to see if you are behind a firewall. If you are, please give full access to the following addresses:

api.ning.com

www.ning.com

static.ning.com …

Tags: captcha sign in sign up supported browser

… issues in newer versions of browsers on this list.

Although you’re welcome to use Ning with a browser that is not in this list, some of the features on your Ning Network may not work correctly.

Tags: browser supported browser troubleshoot

I can’t click on objects/objects don’t load

Typically this is caused by something in the browser or computer interfering with normal network interaction. It can also be caused by certain Javascripts added to the network.

Make sure your  browser is supported. If you aren’t sure what browser version you’re using, you can visit useragentstring.com

Perform a “hard refresh” in your browser (Windows: Ctrl+Shift+R / Mac: Command+Shift+R)

Try another browser – a …

Tags: browser can't click cookies objects don't load signed out troubleshoot

To clear your cache in Apple’s Safari browser head to the Safari menu and click ”Empty Cache.”

To confirm that you would like to clear your cache, click the “Empty” button.

Tags: browser cache safari

You can upload any song in the .mp3 format to the Music Player on your Profile Page. If your songs aren’t in the .mp3 format, you’ll need to convert them before they’ll work on your Ning Network.

…

Tags: add music mp3 music supported supported file

… on that would affect networks across the platform, we will post about it here.

Verify that this browser is supported on the Ning Platform. If you are not sure which browser you are using, visit  useragentstring.com.

Clear your browser’s cache. Check out our articles in the Ning Help Center for clearing your cache.

Enable JavaScript  on your browser.

Update your Flash Player.

Check your internet connection. Slower internet connections may have difficulty loading networks …

… embed codes for popular services like YouTube and Vimeo, the domains below have been added to the supported list, meaning that iframe embeds that use those URLs should still work when posted to Blogs, Forums, and other features.

If you try to add an iframe embed code to your network and find it’s being stripped, please check the list below to make sure it’s supported. We update it regularly, so if you’ve got a suggestion for a new service or domain, submit a ticket and let us know! …

If we’ve asked you to clear your cache for some reason, please follow these steps:

1. Click on the ‘Tools’ menu and select ‘Clear Recent History…’

 

2. Expand the Details arrow, if necessary, and check ‘Cache’. Then, click ‘Clear Now’  …

Tags: browser cache Firefox

The mobile version of your Ning Network will run best on the following mobile devices:

iPhone

iPod Touch

Although you’re welcome to use a mobile device that is not in this list, your features may not work correctly. The best way to see how your social network might look on an iPhone (next to buying one) is by using an iPhone emulator . …

Tags: mobile mobile device supported

For Ning Networks to properly function in your browser, you’ll want to make sure that JavaScript is enabled. Otherwise, it’s likely you will run into error messages or features that aren’t working properly. Locate the browser you’re using below and follow the steps outlined to enable JavaScript:

Internet Explorer

Go to the Tools menu and select “Internet Options.”

Click on the “Security” tab and then the …