July 2010

admin
admin

Coming soon: You control spam suspensions on your network

Update: This is now live.

One of Ning’s primary goals in the past year has been ensuring that your Ning Networks are as spam-free as possible.

As part of this effort, we introduced some new spam-fighting features for Creators, and we built a behind-the-scenes system to automatically disable the accounts of members who we suspected of posting spam or posting too often. The system has achieved its goal. We’ve disabled hundreds of thousands of genuinely harmful spam accounts on the Ning platform.

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admin
admin

New Features: Appoint Chat Moderators + More Control Over Network Names

Ever since we rolled out the revamped chat feature last February, we’ve heard that Network Creators need more ways to moderate their popular Chat rooms.

We’re happy to announce that moderating your Chat room just became easier. Administrators and Network Creators have been able to moderate Chat for some time — using the “Suspend” feature to suspend members from Chat for a chosen period of hours.

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admin
admin

The new plans: features and improvements of note

We’re very excited with how smoothly our new plans rolled out this week. A number of you have already purchased a plan. Thank you! Given all of the communication we’ve been putting out in the past few weeks to get everyone prepared, we thought we would wrap up the first week with a summary of all of the new features Network Creators who have chosen a new plan have at their fingertips.

I’ve divided the new features and improvements into categories below.

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Nick Barr
Nick Barr

Putting Your Brand First

With the launch of Ning Mini, Plus and Pro, we’ve reinforced the ability for Network Creators to put their brand first. The ability to have total control over your brand is an out-of-the-box feature of Ning Plus and Ning Pro, and Network Creators who have already selected these plans will notice a few positive changes.

Specifically, the Ning Burst no longer appears in the network bar, and the Created By box has been removed altogether. We’ve introduced a lightweight “Powered by Ning” tag in the footer, which is easy to remove if it’s not right for your Ning Network.

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admin
admin

Now available: Help your members with login issues

The most important action a member can take is signing up or signing in. If a member can’t do that, they won’t be able to do anything on your Ning Network.

It’s natural, then, that you should want to help anyone who has run into problems signing up or signing in. Now, you can do just that.

We’ve added a new contact form to the “Problems Signing In” page, as you see can below or here on Creators. Members who are having trouble signing up or signing in can use this form to contact your Ning Network’s administrators to let them know.

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Joseph Lai
Joseph Lai

Making Billing Easier for Network Creators

It’s Day 3 since the launch, and Network Creators who have selected a Ning Mini, Plus, or Pro plan will notice several billing enhancements we’ve made. Here is a quick overview of these new features:

Annual Billing
We now offer annual billing so you can pay once and not worry about invoices and payments for the rest of the year. Besides the convenience, annual billing also comes with a hefty discount that’s equivalent to 2 or more months of free services, depending on the plan selected.

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