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diego
diego

Our Product Roadmap

One area that we have been focusing on recently has been in increasing visibility for Network Creators on upcoming features. This post is the first of many (from myself and others in the product team) where we will preview what we are working on and what you can expect from us. Before that, however, I wanted to spend a minute covering how we will be approaching product changes in the future.

Going forward, we will aim for:

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diego
diego

An Update on Availability & The Plan from Here

On Monday, with the end of November behind us, we were gearing up for our semi-regular update on availability for the month. Then, of course, we had a completely coincidental, prolonged and unplanned downtime and have been focused there ever since.

We take performance and availability extremely seriously. Since the incident, we’ve been working around the clock on addressing the underlying issues, monitoring the Ning Platform and identifying the plan from here.

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diego

The Story of a Release

From where you’re sitting as a Network Creator on Ning, platform releases aren’t very transparent. The Ning Platform and your social networks go down for a couple of hours, then come back up, and not much has changed.

With nothing visible to you, the natural question is why did we take everything down at all? And, in rare occasions like this past weekend, the release is followed by another release right after the first one, and you’re left wondering what is happening.

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diego

On Today’s Unplanned Downtime

Today we experienced some turbulence on the platform and as a result we were down on two separate occasions for about 20 minutes each time. In fact, we have had similar issues twice before in the last two weeks, making for a total of about 60 minutes of unplanned downtime since then, including today’s 40 minutes. Today’s downtimes have taken us a little longer to recover since we have spent some extra time gathering information to debug the problem.

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diego

Unexpected Downtime: An Update

This morning we found that we had introduced a problem in the release last night that affected the stability of the platform. This was the reason for the downtime early today, which lasted for a little over an hour.

We also had downtime for about 20 minutes at 2 PM, PST. The source of this was related, but different, than the problem we experienced earlier in the morning.

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diego
diego

FirefighterNation

FirefighterNation is a network for Firefighters, EMS, Rescue, and First Responders started about three weeks ago by webchief. In those three weeks, it has grown to nearly 2,000 members!

The network uses basically all of the features of the free Ning Social Network, adding to them Premium Services like Domain mapping (to point the network to station.firefighternation.com). Webchief has also added ‘tabs’ to feature specific content, like an FAQ, that were created by directly modifying the source code of the Social Network to specifically direct traffic into areas of the network.

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