Over the past year, we started doing something new: publishing a public Product Roadmap for our customers. This is a way to follow along with what we’re working on right now, what’s coming next, and offers a quick glance in the rear-view mirror to see what we’ve created so far this year. We update it from time to time, and we’re updating it again today.
Many start-ups say they want to publish a public product roadmap. Few do.
There are several reasons why companies don’t do this: It might reveal too much to the competition. It might force commitments and limit flexibility. It may feel like a burden. Plus, don’t customers like to be surprised when they sign in and spot a shiny, new feature? Under-promise and over-deliver, right?