{"id":37866,"date":"2018-12-05T03:25:34","date_gmt":"2018-12-05T11:25:34","guid":{"rendered":"https:\/\/www.ning.com\/blog\/?p=37866"},"modified":"2018-12-05T03:25:34","modified_gmt":"2018-12-05T11:25:34","slug":"integrate-live-chat-business-website","status":"publish","type":"post","link":"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html","title":{"rendered":"Why Integrate a Live Chat in Your Business Website?"},"content":{"rendered":"\n

When buyers choose a product, they feel more comfortable if they can consult with a real person. This is the main advantage of a physical store. When it comes to online shopping, the remote consulting is achieved mostly through the phone, email or live chat. The latter is gradually becoming one of the most effective and widely used methods of online communication. Reportedly, <\/span>63% of buyers<\/span><\/a> admit that they are more inclined to check out a website if it has a live chat through which they can contact a brand representative.<\/span><\/p><\/body><\/html>\n","protected":false},"excerpt":{"rendered":"

When buyers choose a product, they feel more comfortable if they can consult with a real person. This is the main advantage of a physical store. When it comes to online shopping, the remote consulting is achieved mostly through the phone, email or live chat. The latter is gradually becoming one of the most effective […]<\/p>\n","protected":false},"author":102,"featured_media":37867,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,90],"tags":[185],"yoast_head":"\nWhy Integrate a Live Chat in Your Business Website? | NING<\/title>\n<meta name=\"description\" content=\"What are the benefits of using a live chat on your website and how to optimize its work to yield more conversions? Read this article to find out!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Integrate a Live Chat in Your Business Website? | NING\" \/>\n<meta property=\"og:description\" content=\"What are the benefits of using a live chat on your website and how to optimize its work to yield more conversions? Read this article to find out!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html\" \/>\n<meta property=\"og:site_name\" content=\"Ning Blog\" \/>\n<meta property=\"article:published_time\" content=\"2018-12-05T11:25:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ning.com\/blog\/wp-content\/uploads\/2018\/12\/5c07afb8a4dc5_1544007694_5c07afb874cd3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ning.com\/blog\/#website\",\"url\":\"https:\/\/www.ning.com\/blog\/\",\"name\":\"Ning Blog\",\"description\":\"Ning lets you create your own social network for just about anything\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ning.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.ning.com\/blog\/wp-content\/uploads\/2018\/12\/5c07afb8a4dc5_1544007694_5c07afb874cd3.jpg\",\"contentUrl\":\"https:\/\/www.ning.com\/blog\/wp-content\/uploads\/2018\/12\/5c07afb8a4dc5_1544007694_5c07afb874cd3.jpg\",\"width\":800,\"height\":400,\"caption\":\"live chat icons\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html#webpage\",\"url\":\"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html\",\"name\":\"Why Integrate a Live Chat in Your Business Website? | NING\",\"isPartOf\":{\"@id\":\"https:\/\/www.ning.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html#primaryimage\"},\"datePublished\":\"2018-12-05T11:25:34+00:00\",\"dateModified\":\"2018-12-05T11:25:34+00:00\",\"author\":{\"@id\":\"https:\/\/www.ning.com\/blog\/#\/schema\/person\/65d4521a25119c277a43f9c8b69b8e32\"},\"description\":\"What are the benefits of using a live chat on your website and how to optimize its work to yield more conversions? Read this article to find out!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ning.com\/blog\/2018\/12\/integrate-live-chat-business-website.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ning.com\/blog\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why Integrate a Live Chat in Your Business Website?\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.ning.com\/blog\/#\/schema\/person\/65d4521a25119c277a43f9c8b69b8e32\",\"name\":\"Brenda Peterson\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.ning.com\/blog\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7c11cc4c04334a3abc6ffa70b39bae65?s=96&d=mm&r=pg\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7c11cc4c04334a3abc6ffa70b39bae65?s=96&d=mm&r=pg\",\"caption\":\"Brenda Peterson\"},\"description\":\"Brenda is Technical Specialist at Ning\",\"url\":\"https:\/\/www.ning.com\/blog\/author\/brenda\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/posts\/37866"}],"collection":[{"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/users\/102"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/comments?post=37866"}],"version-history":[{"count":4,"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/posts\/37866\/revisions"}],"predecessor-version":[{"id":37873,"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/posts\/37866\/revisions\/37873"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/media\/37867"}],"wp:attachment":[{"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/media?parent=37866"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/categories?post=37866"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ning.com\/blog\/wp-json\/wp\/v2\/tags?post=37866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}