{"id":38309,"date":"2019-02-27T04:58:40","date_gmt":"2019-02-27T12:58:40","guid":{"rendered":"https:\/\/www.ning.com\/blog\/?p=38309"},"modified":"2019-02-27T04:58:40","modified_gmt":"2019-02-27T12:58:40","slug":"all-you-need-to-know-about-chatbots-in-2019","status":"publish","type":"post","link":"https:\/\/www.ning.com\/blog\/2019\/02\/all-you-need-to-know-about-chatbots-in-2019.html","title":{"rendered":"All You Need to Know About Chatbots in 2019"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><p><span style=\"font-weight: 400;\">The era of chatbots is already here, whether you are ready or not. You can either ignore the trend or accept it as an opportunity to improve communication with your customers and help your business grow. After all, <\/span><a href=\"https:\/\/www.salesforce.com\/blog\/2018\/01\/why-consumers-prefer-chatbots.html\"><span style=\"font-weight: 400;\">69% of consumers prefer chatbots<\/span><\/a><span style=\"font-weight: 400;\"> when a quick reply from a brand is needed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The largest and the most influential companies such as Facebook and Microsoft are involved in the development of advanced chatbots. Smaller brands are also experimenting with the technology. Thus, we can safely say that we are on the verge of a boom.<\/span><\/p><\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>The era of chatbots is already here, whether you are ready or not. You can either ignore the trend or accept it as an opportunity to improve communication with your customers and help your business grow. After all, 69% of consumers prefer chatbots when a quick reply from a brand is needed. The largest and [&hellip;]<\/p>\n","protected":false},"author":102,"featured_media":38314,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,6,4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>All You Need to Know About Chatbots in 2019 | NING<\/title>\n<meta name=\"description\" content=\"Read our comprehensive guide to chatbots to find out everything you need to know about the technology and how it can be used to help your business grow.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ning.com\/blog\/2019\/02\/all-you-need-to-know-about-chatbots-in-2019.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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