{"id":6085,"date":"2012-05-01T00:05:01","date_gmt":"2012-05-01T00:05:01","guid":{"rendered":"http:\/\/help-o.ning.com\/?page_id=6085"},"modified":"2019-08-27T12:11:33","modified_gmt":"2019-08-27T12:11:33","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.ning.com\/help\/center\/troubleshooting\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p><strong style=\"font-size: 1.17em;\">If you&#8217;re a Network Creator or admin<\/strong><\/p>\n<ul>\n<li>Sign in to your network; choose the My Network tab; click on Support in the lower left-hand area.<\/li>\n<li>Send us a message by clicking the &#8220;Email Support Team&#8221; link.<\/li>\n<li>This method of reaching us gives our team a ton of helpful information for troubleshooting \u2014 <em>it also ensures your ticket is prioritized.<\/em><\/li>\n<li>Alternatively: If you&#8217;re a Ning Pro subscriber, pick up the phone and give us a call at the number on your dashboard!<\/li>\n<\/ul>\n<h3><strong>If you&#8217;re a member of a Ning Network\u00a0<\/strong><\/h3>\n<ul>\n<li>Head to your Ning Network and sign in.<\/li>\n<li>At the bottom of every page you\u2019ll find a &#8220;Report an Issue&#8221; link.<\/li>\n<li>Send a message directly to the Network Creator and admins of the network.<\/li>\n<\/ul>\n<blockquote>\n<div class=\"inner\">If you&#8217;re unable to sign in to your Ning Network through your dashboard, please follow one of the links below.<\/div>\n<\/blockquote>\n<div class=\"styled_table purple shadow\">\n<table width=\"100%\">\n<thead>\n<tr>\n<th style=\"width: 25%;\"><\/th>\n<th style=\"width: 75%;\">Problem?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/storage.ning.com\/topology\/rest\/1.0\/file\/get\/50535368?profile=original\" alt=\"Contact Us 1\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/networkdown\/index.php\" target=\"_blank\">My site is completely inaccessible<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img class=\"alignnone\" title=\"warn\" src=\"https:\/\/storage.ning.com\/topology\/rest\/1.0\/file\/get\/50535377?profile=original\" alt=\"Contact Us 2\" width=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/loginquestions\/index.php\" target=\"_blank\">I can&#8217;t sign in<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/storage.ning.com\/topology\/rest\/1.0\/file\/get\/50535327?profile=original\" alt=\"Contact Us 3\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/billinggeneral\/index.php\" target=\"_blank\">I have a billing question<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/storage.ning.com\/topology\/rest\/1.0\/file\/get\/50535329?profile=original\" alt=\"Contact Us 4\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/cancel\/index.php\" target=\"_blank\">I&#8217;d like to cancel<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/storage.ning.com\/topology\/rest\/1.0\/file\/get\/50535393?profile=original\" alt=\"Contact Us 5\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/newnetwork\/index.php\" target=\"_blank\">Question about creating a site<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/storage.ning.com\/topology\/rest\/1.0\/file\/get\/50535449?profile=original\" alt=\"Contact Us 6\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/transferownership\/index.php\" target=\"_blank\">I want to transfer my site to someone else<\/a><\/h4>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"box box_pink note_box\"> Want to reach us faster? Submit a ticket from the Support link that&#8217;s located directly on your dashboard. Those requests get first priority! <\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re a Network Creator or admin<\/p>\n<p>Sign in to your network; choose the My Network tab; click on Support in the lower left-hand area.<br \/>\nSend us a message by clicking the &#8220;Email Support Team&#8221; link.<br \/>\nThis method of reaching us gives our team a ton of helpful information for troubleshooting \u2014 it also ensures your ticket is prioritized.<br \/>\nAlternatively: If you&#8217;re a Ning Pro subscriber, pick up the phone and give us a call at the number on your dashboard!<\/p>\n<p>If you&#8217;re a member of a Ning Network\u00a0<\/p>\n<p>Head to your Ning Network and sign in.<br \/>\nAt the bottom of every page you\u2019ll find a &#8220;Report an Issue&#8221; link.<br \/>\nSend a message directly to the Network Creator and admins of the network.<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1198,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Us | Ning Help Center<\/title>\n<meta name=\"description\" content=\"Contact Us | Ning Help Center\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ning.com\/ning3help\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us | Ning Help Center\" \/>\n<meta property=\"og:description\" content=\"Contact Us | Ning Help Center\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ning.com\/ning3help\/contact-us\/\" \/>\n<meta property=\"og:site_name\" content=\"Ning Help Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Ning\" \/>\n<meta property=\"article:modified_time\" content=\"2019-08-27T12:11:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/storage.ning.com\/topology\/rest\/1.0\/file\/get\/50535368?profile=original\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:site\" content=\"@Ning\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ning.com\/help\/#website\",\"url\":\"https:\/\/www.ning.com\/help\/\",\"name\":\"Ning Help Center\",\"description\":\"The place to look for help with the details of your Ning Network.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ning.com\/help\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/storage.ning.com\/topology\/rest\/1.0\/file\/get\/50535368?profile=original\",\"contentUrl\":\"https:\/\/storage.ning.com\/topology\/rest\/1.0\/file\/get\/50535368?profile=original\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#webpage\",\"url\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/\",\"name\":\"Contact Us | Ning Help Center\",\"isPartOf\":{\"@id\":\"https:\/\/www.ning.com\/help\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#primaryimage\"},\"datePublished\":\"2012-05-01T00:05:01+00:00\",\"dateModified\":\"2019-08-27T12:11:33+00:00\",\"description\":\"Contact Us | Ning Help Center\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ning.com\/ning3help\/contact-us\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ning.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Start here for answers and advice\",\"item\":\"https:\/\/www.ning.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Troubleshooting\",\"item\":\"https:\/\/www.ning.com\/help\/center\/troubleshooting\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Contact Us\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/pages\/6085"}],"collection":[{"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/comments?post=6085"}],"version-history":[{"count":82,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/pages\/6085\/revisions"}],"predecessor-version":[{"id":10921,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/pages\/6085\/revisions\/10921"}],"up":[{"embeddable":true,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/pages\/1198"}],"wp:attachment":[{"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/media?parent=6085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}