{"id":2868,"date":"2012-04-10T22:34:00","date_gmt":"2012-04-10T22:34:00","guid":{"rendered":"http:\/\/help-o.ning.com\/?p=2868"},"modified":"2019-09-06T08:13:55","modified_gmt":"2019-09-06T08:13:55","slug":"i-sent-in-a-video-but-it-never-arrived","status":"publish","type":"post","link":"https:\/\/www.ning.com\/help\/i-sent-in-a-video-but-it-never-arrived\/","title":{"rendered":"A Video Uploaded by Phone Hasn’t Arrived"},"content":{"rendered":"

First go to the My Settings page and scroll to the “Mobile Uploads” section at the bottom of the page. Click “Refresh” next to the Add By Phone email address and send your next\u00a0video with the new email address.<\/p>\n

\"A<\/p>\n

If this does not work, try resending the\u00a0video from your computer’s email client. Bear in mind that if you are trying to upload content\u00a0by phone on a network with a custom URL, the network will need an\u00a0MX record<\/a>\u00a0to\u00a0work properly.\u00a0If you need additional help,\u00a0let us know from the Support link on your dashboard,\u00a0and we’ll get to the bottom of it!<\/p>\n","protected":false},"excerpt":{"rendered":"

First go to the My Settings page and scroll to the “Mobile Uploads” section at the bottom of the page. Click “Refresh” next to the Add By Phone email address and send your next\u00a0video with the new email address.<\/p>\n

If this does not work, try resending the\u00a0video from your computer’s email client. Bear in mind that if you are trying to upload content\u00a0by phone on a network with a custom URL, the network will need an\u00a0MX record<\/a>\u00a0to\u00a0work properly.\u00a0If you need additional help,\u00a0let us know from the Support link on your dashboard,\u00a0and we’ll get to the bottom of it!<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[6],"tags":[280,248,122,283,101],"yoast_head":"\nA Video Uploaded by Phone Hasn't Arrived | Ning Help Center<\/title>\n<meta name=\"description\" content=\"A Video Uploaded by Phone Hasn't Arrived | Ning Help Center\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ning.com\/help\/i-sent-in-a-video-but-it-never-arrived\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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