{"id":5590,"date":"2012-04-19T08:02:58","date_gmt":"2012-04-19T08:02:58","guid":{"rendered":"http:\/\/help-o.ning.com\/?p=5590"},"modified":"2019-09-03T14:55:10","modified_gmt":"2019-09-03T14:55:10","slug":"troubleshoot-the-add-by-phone-feature","status":"publish","type":"post","link":"https:\/\/www.ning.com\/help\/troubleshoot-the-add-by-phone-feature\/","title":{"rendered":"Troubleshoot the Add by Phone Feature"},"content":{"rendered":"<p>If you&#8217;re running into an issue uploading photos or videos to your Ning Network via your mobile device, it may be due to one of these issues:<\/p>\n<p><strong>The upload is slow<\/strong><\/p>\n<p>Try waiting awhile longer for the photo or video to show up on your network.\u00a0 It can sometimes take up to an hour for photos or videos to fully upload when being emailed in by phone.<\/p>\n<p><strong>There is an issue with the photo or video itself<\/strong><\/p>\n<p>If you&#8217;ve waited an hour and the photo or video still isn&#8217;t showing up, try resending it.\u00a0 If it continues to not show up on the network, there may be an issue with the photo or video itself.<\/p>\n<p><strong>There is no MX record set up and the network is domain mapped<\/strong><\/p>\n<p>If your network is domain mapped, you will need to set up a MX record in order to use the Add by Phone feature.\u00a0 You can learn how to set this up <a href=\"https:\/\/www.ning.com\/help\/4371\/\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re running into an issue uploading photos or videos to your Ning Network via your mobile device, it may be due to one of these issues:<br \/>\nThe upload is slow<br \/>\nTry waiting awhile longer for the photo or video to show up on your network.\u00a0 It can sometimes take up to an hour for photos or videos to fully upload when being emailed in by phone.<br \/>\nThere is an issue with the photo or video itself<br \/>\nIf you&#8217;ve waited an hour and the photo or video still isn&#8217;t showing up, try resending it.\u00a0 If it continues to not show up on the network, there may be an issue with the photo or video itself.<br \/>\nThere is no MX record set up and the network is domain mapped<br \/>\nIf your network is domain mapped, you will need to set up a MX record in order to use the Add by Phone feature.\u00a0 You can learn how to set this up <a href=\"https:\/\/www.ning.com\/help\/4371\/\">here<\/a>.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[48,78,5,28,6],"tags":[248,840,754,755,112],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshoot the Add by Phone Feature | Ning Help Center<\/title>\n<meta name=\"description\" content=\"Troubleshoot the Add by Phone Feature | Ning Help Center\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ning.com\/help\/troubleshoot-the-add-by-phone-feature\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshoot the Add by Phone Feature | Ning Help Center\" \/>\n<meta property=\"og:description\" content=\"Troubleshoot the Add by Phone Feature | Ning Help Center\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ning.com\/help\/troubleshoot-the-add-by-phone-feature\/\" \/>\n<meta property=\"og:site_name\" content=\"Ning Help Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Ning\" \/>\n<meta property=\"article:published_time\" content=\"2012-04-19T08:02:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-09-03T14:55:10+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:creator\" content=\"@Ning\" \/>\n<meta name=\"twitter:site\" content=\"@Ning\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ning.com\/help\/#website\",\"url\":\"https:\/\/www.ning.com\/help\/\",\"name\":\"Ning Help Center\",\"description\":\"The place to look for help with the details of your Ning Network.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ning.com\/help\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ning.com\/help\/troubleshoot-the-add-by-phone-feature\/#webpage\",\"url\":\"https:\/\/www.ning.com\/help\/troubleshoot-the-add-by-phone-feature\/\",\"name\":\"Troubleshoot the Add by Phone Feature | Ning Help Center\",\"isPartOf\":{\"@id\":\"https:\/\/www.ning.com\/help\/#website\"},\"datePublished\":\"2012-04-19T08:02:58+00:00\",\"dateModified\":\"2019-09-03T14:55:10+00:00\",\"author\":{\"@id\":\"https:\/\/www.ning.com\/help\/#\/schema\/person\/dec9bc9aa2d82cae488f9a48da93f231\"},\"description\":\"Troubleshoot the Add by Phone Feature | Ning Help Center\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ning.com\/help\/troubleshoot-the-add-by-phone-feature\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ning.com\/help\/troubleshoot-the-add-by-phone-feature\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ning.com\/help\/troubleshoot-the-add-by-phone-feature\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ning.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Troubleshoot the Add by Phone Feature\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.ning.com\/help\/#\/schema\/person\/dec9bc9aa2d82cae488f9a48da93f231\",\"name\":\"aaron\",\"url\":\"https:\/\/www.ning.com\/help\/author\/aaron\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/posts\/5590"}],"collection":[{"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/comments?post=5590"}],"version-history":[{"count":5,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/posts\/5590\/revisions"}],"predecessor-version":[{"id":11004,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/posts\/5590\/revisions\/11004"}],"wp:attachment":[{"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/media?parent=5590"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/categories?post=5590"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ning.com\/help\/wp-json\/wp\/v2\/tags?post=5590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}