{"id":1048,"date":"2013-03-07T08:17:53","date_gmt":"2013-03-07T08:17:53","guid":{"rendered":"http:\/\/107.21.221.225\/ning3help\/?page_id=1048"},"modified":"2019-11-22T10:00:25","modified_gmt":"2019-11-22T18:00:25","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.ning.com\/ning3help\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p><strong style=\"font-size: 1.17em;\">If you&#8217;re a Network Creator or admin<\/strong><\/p>\n<ul>\n<li>Sign in to your network; head to your dashboard from the administrative toolbar by clicking on the Social Site Manager icon; click on Support in the lower left-hand area.<\/li>\n<li>Send us a message by clicking the \u201cCreate New Ticket\u201d link.<\/li>\n<li>This method of reaching us gives our team a ton of helpful information for troubleshooting \u2014 <em>it also ensures your ticket is prioritized.<\/em><\/li>\n<li>Alternatively: join us in the LiveChat or pick up the phone and give us a call at the number on your dashboard!<\/li>\n<\/ul>\n<h3><strong>If you&#8217;re a member of a Ning Network\u00a0<\/strong><\/h3>\n<ul>\n<li>Head to your Ning Network and sign in.<\/li>\n<li>At the bottom of every page, you\u2019ll find a \u201cReport an Issue\u201d link.<\/li>\n<li>Send a message directly to the Network Creator and administrators of the network.<\/li>\n<\/ul>\n<blockquote>\n<div class=\"inner\">If you&#8217;re unable to sign in to your Ning Network through your dashboard, please follow one of the links below.<\/div>\n<\/blockquote>\n<div class=\"styled_table purple shadow\">\n<table width=\"100%\">\n<thead>\n<tr>\n<th style=\"width: 25%;\"><\/th>\n<th style=\"width: 75%;\">Problem?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/signal_attention.png\" alt=\"Contact Us 1\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/networkdown\/index.php\">My site is completely inaccessible<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img class=\"alignnone\" title=\"warn\" src=\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/wall.png\" alt=\"Contact Us 2\" width=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/loginquestions\/index.php\">I can&#8217;t sign in<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/creditcard.png\" alt=\"Contact Us 3\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/billinggeneral\/index.php\">I have a billing question<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/cancel.png\" alt=\"Contact Us 4\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"https:\/\/www.ning.com\/ning3help\/cancel\/\">I&#8217;d like to cancel<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/question.png\" alt=\"Contact Us 5\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/newnetwork\/index.php\">Question about creating a site<\/a><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><center><img loading=\"lazy\" class=\"alignnone\" title=\"warn\" src=\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/folderuser.png\" alt=\"Contact Us 6\" width=\"50\" height=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/transferownership\/index.php\">I want to transfer my site to someone else<\/a><\/h4>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"styled_table purple shadow\">\n<table width=\"100%\">\n<thead>\n<tr>\n<th style=\"width: 25%;\"><\/th>\n<th style=\"width: 75%;\">Suggestions?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><center><img class=\"alignnone  wp-image-1264\" src=\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/1291658570_pencil_48.png\" alt=\"1291658570_pencil_48\" width=\"50\" \/><\/center><\/td>\n<td>\n<h4><a href=\"http:\/\/hc.ning.com\/contact\/feedback\/feedback.php\">Send us your feedback<\/a><\/h4>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"box box_pink note_box\"> Want to reach us faster? Give us a call via numbers that are located directly on your dashboard. Those requests get first priority! <\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re a Network Creator or admin<\/p>\n<p>Sign in to your network; head to your dashboard from the administrative toolbar by clicking on the Social Site Manager icon; click on Support in the lower left-hand area.<br \/>\nSend us a message by clicking the \u201cCreate New Ticket\u201d link.<br \/>\nThis method of reaching us gives our team a ton of helpful information for troubleshooting \u2014 it also ensures your ticket is prioritized.<br \/>\nAlternatively: join us in the LiveChat or pick up the phone and give us a call at the number on your dashboard!<\/p>\n<p>If you&#8217;re a member of a Ning Network\u00a0<\/p>\n<p>Head to your Ning Network and sign in.<br \/>\nAt the bottom of every page, you\u2019ll find a \u201cReport an Issue\u201d link.<br \/>\nSend a message directly to the Network Creator and administrators of the network.<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Contact Us - Ning 3 Help. Try Ning For Free On www.NING.com! \u2705\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ning.com\/ning3help\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us - Ning 3 Help\" \/>\n<meta property=\"og:description\" content=\"Contact Us - Ning 3 Help. Try Ning For Free On www.NING.com! \u2705\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ning.com\/ning3help\/contact-us\/\" \/>\n<meta property=\"og:site_name\" content=\"Ning 3 Help\" \/>\n<meta property=\"article:modified_time\" content=\"2019-11-22T18:00:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/signal_attention.png\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ning.com\/ning3help\/#website\",\"url\":\"https:\/\/www.ning.com\/ning3help\/\",\"name\":\"Ning 3 Help\",\"description\":\"The place to look for help with the details of your Ning Network.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ning.com\/ning3help\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/signal_attention.png\",\"contentUrl\":\"https:\/\/www.ning.com\/ning3help\/wp-content\/uploads\/2013\/03\/signal_attention.png\",\"width\":48,\"height\":48},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#webpage\",\"url\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/\",\"name\":\"Contact Us - Ning 3 Help\",\"isPartOf\":{\"@id\":\"https:\/\/www.ning.com\/ning3help\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#primaryimage\"},\"datePublished\":\"2013-03-07T08:17:53+00:00\",\"dateModified\":\"2019-11-22T18:00:25+00:00\",\"description\":\"Contact Us - Ning 3 Help. Try Ning For Free On www.NING.com! \\u2705\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ning.com\/ning3help\/contact-us\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ning.com\/ning3help\/contact-us\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ning.com\/ning3help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact Us\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.ning.com\/ning3help\/wp-json\/wp\/v2\/pages\/1048"}],"collection":[{"href":"https:\/\/www.ning.com\/ning3help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ning.com\/ning3help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ning.com\/ning3help\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ning.com\/ning3help\/wp-json\/wp\/v2\/comments?post=1048"}],"version-history":[{"count":14,"href":"https:\/\/www.ning.com\/ning3help\/wp-json\/wp\/v2\/pages\/1048\/revisions"}],"predecessor-version":[{"id":4789,"href":"https:\/\/www.ning.com\/ning3help\/wp-json\/wp\/v2\/pages\/1048\/revisions\/4789"}],"wp:attachment":[{"href":"https:\/\/www.ning.com\/ning3help\/wp-json\/wp\/v2\/media?parent=1048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}