If you have an outstanding balance on your account due to declined payments, here are\u00a0a few things you can try:<\/p>\n
Please include in your ticket or phone call as much detail as you can, including information from the notices Ning has sent you and a record of the charge attempts that you received from your credit card company or PayPal. We will be happy to check your billing account for information on the errors we are getting from your bank or credit card provider when making charge attempts.<\/p>\n
You can also check out our\u00a0Billing Troubleshooting Guide<\/a> for other billing questions you may have.<\/p>\n","protected":false},"excerpt":{"rendered":" If you have an outstanding balance on your account due to declined payments, here are\u00a0a few things you can try:<\/p>\n Make sure that there are sufficient funds in your account to\u00a0cover your overdue balance. Please include in your ticket or phone call as much detail as you can, including information from the notices Ning has sent you and a record of the charge attempts that you received from your credit card company or PayPal. We will be happy to check your billing account for information on the errors we are getting from your bank or credit card provider when making charge attempts.
\nCheck that your credit card hasn’t expired. If it has, update the expiration date<\/a> on Ning.com<\/a>.
\nContact your credit card company or PayPal directly to see why payments are being declined to Ning.
\nAdd a new payment method<\/a>\u00a0and supply a different credit card or PayPal account\u00a0on Ning.com<\/a>.
\nTry entering your credit card information into a PayPal account and then switching your payment method to PayPal at Ning.com<\/a>. Oftentimes your credit card or\u00a0debit card\u00a0can successfully be charged this way.<\/p>\n
\nYou can also check out our\u00a0Billing Troubleshooting Guide<\/a> for other billing questions you may have.<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[99,256,260,262,251,257,259,98],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n