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Use Your Own Custom Domain

Use Your Own Custom Domain

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To use your own domain name you’ll need a Ning Plus or a Ning Pro network. You’ll also need to purchase a domain name from a registrar like GoDaddy, Yahoo Domains or Register.com. Registrars are the behind-the-scenes traffic routers of the Internet, and they sell custom URLs, usually for a modest yearly subscription fee.

After purchasing a custom domain, you’ll want to set up the appropriate DNS records on your domain registrar or host’s website. The basic thing to know about domain mapping is that you will be “pointing” your custom domain toward Ning’s servers. Once you’ve pointed your custom domain to our IP address, anyone who types in or clicks on your custom domain will be seamlessly presented with your Ning site in their browser. Voila!… whateveryouwant.com.

First things first: Purchase (“register”) a domain

Before you can map your domain, you must register it. Ning does not offer domain registration services but we do recommend a few of these services:

How domain mapping works

In order for domain mapping to work properly, you need a CNAME and A Record set up that points to the URL of your Ning Network ending in .ning.com.

A CNAME indicates that a domain name (examplenetwork.com) is actually an alias for another domain name (examplenetwork.ning.com). An A Record points browsers to the actual server address to retrieve the data it will display.

CNAME, A Record and AAAA: What’s the difference?

Type Name/Host Should point to
CNAME www yourdomain.ning.com
A Record @ XXX.XX.XX.XX
AAAA @ YYYY:YY:YYYY:YY::YY
Tip: If you plan to use domain.com (without the www), you can simply create an A record, AAAA and skip creating a CNAME.

CNAME, A Record and AAAA: Where can I get it?

Look here: Dashboard > Tools > Domain Mapping > Learn more button

Custom subdomain?

To set up a custom subdomain with your custom domain, you can follow the above example, but with a couple of slight tweaks. Here is how that should look in your DNS settings:

Type Listed with registrar Should point to
CNAME www.yourdomain.com yourdomain.ning.com
A Record yourdomain.ning.com XXX.XX.XX.XX

The alias for your CNAME record (or the host) will be the subdomain part of your domain (so in the above example, that would be “custom”).

The alias for your A Record (or the host) will typically appear as @, which represents your custom domain.

Tip: If you are currently pointing yourdomain.com elsewhere, you can simply create a CNAME record and skip creating an A record.

Ready to set it up?

Once you’ve purchased the domain you would like to use, go to your network and follow these steps:

  1. First, set up the appropriate DNS records with your domain registrar or host. This may be tricky because different registrars provide different tools for managing DNS, and some don’t provide the ability to customize your DNS in the way that’s required for domain mapping to work correctly.
  2. Once you have your domain, you’ll need to set up a CNAME and an A record. If you plan to use www.domain.com, then create a CNAME to point to yourDomain.ning.com and an A record to point to our IP address.
  3. Sign in to your Ning Network as the Network Creator.
  4. Click on the My Network tab.
  5. Click on the Domain Mapping link under the “Tools” section.
  6. In the Alternate Domain 1 box, type the URL you purchased from your registrar.
  7. Select the button next to the domain name you want to appear as the URL for your network. Click the “Save” button, and you are ready to go!

What it looks like

Look here: Dashboard > Tools > Domain Mapping

If you’re still unable to access your Ning Network through your domain mapped URL, check out our Troubleshoot Domain Mapping Issues guide. 

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