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What’s in the Help Center?
Help with the Basics
Don’t have a Ning site yet? Have a question about how our service works? Having trouble getting started? Begin with the Basics of Ning. We include the Top 10 Newbie Questions we hear from brand-new (and prospective) customers, as well as a short introductory video.
Help with Features
Chances are, you’re here to check out the many features of your social website. For quick access to articles about features, you can use the features drop-down list in the sidebar of every page of this Help Center. Or, start with this page that lists all of the Features of Your Network.
Details about Design
Need some help with the Design of Your Network? The Design Studio has dozens of knobs and dials you’ll want to get familiar with. We’ll also show you how create a custom header and give you plenty of resources if you want to go further using CSS.
How to help your Members
You’ll undoubtedly need to help the Members of Your Network at some point. We can provide you with all the details about member controls, privacy options, etc. This section of the Help Center is all about community management, so start here if you need info about helping your members.
Need Troubleshooting help?
Something not working as expected? We have some very handy Troubleshooting articles that can probably provide a quick answer. You can also reach our support team directly from the Support link located on your administrative dashboard. Ning Pro subscribers will find a direct phone number to our support team on the dashboard as well. We’ll do our best to get you fixed up!
Have a great idea for a site — but no time to build it?
Not sure on the right approach to creating your Ning site? Have a great idea and looking to make it happen? Our experts can take care of that for you. Ning’s Build-It-For-You service will transform your idea into reality – at an amazing price!
Stay safe out there!
Managing a social network usually works fine by simply following your intuition, but if you ever wonder about privacy or legal issues, check out our Safety & Policy Resources.
