Ning Help Center
  • Home
    • Looking for the Ning 3.0 Help Center?
  • Starting
    • Creating a Network
    • Custom Domains
    • Social Sharing
    • Making Money
    • More >
  • Features
    • Activity Feed
    • Chat
    • Events
    • Forum
    • Groups
    • Photos
    • All >
  • Design
    • The Design Studio
    • Customize Main Page
    • Standalone Pages
    • All About Tabs
    • Developer Mode
    • More >
  • Members
    • Welcoming Members
    • Admins & Roles
    • Members & Privacy
    • Member Profile Pages
    • Paid Access
    • More >
  • Trouble?
    • Troubleshooting
    • Billing Issues
    • Safety Center
    • Contact Us

Current status of the Ning Platform is always available on the Ning Status Blog.

Twitter Facebook

Accelerate Member Growth

  • ThisIs50
  • My Modern Met

Corentin Villemeur shares ThisIs50′s plan for rapidly growing members using promotion and exclusivity. Visit ThisIs50.

Alice Yoo & Eugene Kim got things moving using Stumbleupon and other popular sharing services. Visit My Modern Met.

What’s the best way to attract more members? How can you make your idea really big?

Congratulations! You’ve built a vibrant online community around a core group of like-minded people, avid fans or passionate customers. You’re getting great feedback from members, so you know you’re on to something. But what’s the best way to attract more members? How can you make your idea really big?

Before you push the gas pedal to the floor, take stock of your current situation:

  • Check your privacy settings. Can anyone become a member? Public networks generally grow at a much faster rate than private ones. To keep quality up, many large networks require new member approval. (Members > Controls section of your dashboard.)
  • Check outstanding invitations. Do you have a large number of outstanding invitations in the Invited tab? (Members > Moderation)
  • Check for ”lurkers” – people who visit and view content on your network, but don’t join. Add free Google Analytics to your network and compare weekly visitors to your member count. Can you capture some of these people?

Do this

  • Cultivate a presence on multiple platforms: Think about where prospective members will be: Facebook? Twitter? Google? MySpace? StumbleUpon? Niche communities? Choose platforms where you think you can have the biggest reach. Join them, create a profile or page with thoughtful messaging and obvious links back to your Ning Network, and begin to cultivate a positive reputation on these platforms.
  • Share compelling content: On a regular basis, identify the best content contributed by you or your members and share it on Facebook, Twitter, Google+, StumbleUpon or other platforms. If you haven’t already, set up Twitter and Facebook integrations so content shared from your Ning Network will display your branding and will link directly back to your network.
  • Encourage members to share: Include instructions in your welcome box or page. Suggest sharing when you welcome new members. Barista Exchange sends out broadcast messages letting members know about the social media tools available to them. Add Facebook Like and Google +1 buttons to your network to make it even easier for your members to share content on these platforms.
  • Send a personal email to invitees who haven’t joined: Send a custom invitation to all of your outstanding invitees from your personal or work email and include the invite link. Invitees are more likely to open a personal email from an email address they trust. If prospective members are less likely to use email, message them on Facebook. Or text them. Experiment to find out what works best!
  • >Encourage members to invite others: Make a personal appeal through a broadcast message or private messages. Members will benefit by bringing friends or colleagues into the conversation. Make sure you explain how to use the invitation feature and specify which types of people to invite. Manny Hernandez from TuDiabetes provides members with postcards they can give or send to prospective members.

Don’t do this

  • Forget to engage current members: Your current members are your biggest selling point to prospective members. They contribute compelling content and are your best promoters. Review Make Your Members Stars for valuable ways to engage your members.
  • Go overboard with promotion: Brett McKay, who built the Art of Manliness, advises: “One mistake I see many people on the Web make is that they promote every single piece of new content on their site. It’s overkill, and you may be setting yourself up for people to ignore you. If you want people to come to your Ning Network, put stuff out on Facebook or Twitter that’s click-worthy.”



Ever since Craig Sommerfeld invented the Kreg Jig in 1986, his company has attracted a loyal following of DIYers, woodworking hobbyists and professional carpenters. In 2009, his marketing team created the Kreg Jig Owners Community to give their passionate customers a place to showcase finished woodworking projects, discuss project ideas, share tips and write product reviews. Customers clearly liked the idea. Over 32,000 have become active members and brand champions. In the first two years, they’ve posted 1,000 projects (albums), 10,000 photos, 1,000 discussions and 150 product reviews (blogs). How did the Kreg Tool Company build a community so fast? The old-fashioned way: by promoting the community in the owner’s manual located in every Kreg Jig box they ship to customers. The promotion is well-designed and clear, with beautiful screenshots of their community and a clear hook: “It’s the only place you’ll find thousands of project photos, videos, tips/tricks, discussion and project plans, all based on the Kreg Jig!”
Bikers Post is the online community for motorcycle enthusiasts – to find other bikers nearby, organize local rides, post awesome photos and discuss relevant issues. One novel way they recruit new members is through real-world events. When Network Creator Kris Olivera hears about a local meet-up or event, he hires a photographer to go and take pictures of the people who attend. The photographer hands out cards with the Bikers Post URL and lets attendees know their photos will be posted. After major events, Kris makes most of his Ning Network private; only the Main Page is public. If people want to peruse the photo galleries and view events they’ve attended, they need to join. This prompt has been a great way for Kris to recruit new members who are passionate about motorcycles and being part of the biker lifestyle.
My Modern Met is one of the top destinations on the Internet for unique photography, art, and design. Alice Yoo and Eugene Kim attract over 2.2 million unique visitors monthly by sharing the best content, encouraging others to be creative, and inspiring art enthusiasts and trend spotters. They search the Internet every day for inspiring content. They also attend a variety of events and shows offline to build relationships with emerging artists and photographers — and to discover the unique brand of content that keeps people coming back. They carefully curate all of this content and display it using large, beautiful images to draw members in. And they make it easy for members to share the content on Stumbleupon, Twitter, and Facebook. The result? Over 4 million page views per month!
Launchpad INW has rapidly grown to become the largest professional networking site for Spokane and neighboring communities in Washington State, outdistancing LinkedIn for this region. Very early on, Bill Kalivas and Allen Battle began hosting quarterly offline networking events to help members connect face to face – and introduce their friends and colleagues to the network. These events were so successful that Bill and Allen now host monthly offline networking events for specific communities such as real estate and technology. They also engage with traditional networking groups in the area, including nonprofits, alumni groups and other member associations. These groups frequently have large membership lists but have a difficult time connecting with local members. Launchpad INW creates communities (Groups) and promotes events for these organizations for free. Bill and Allen also host local events for these communities. In return, the traditional networking groups encourage their membership to join and participate on Launchpad INW.
Recommended Settings: How others optimize for growth
  • Enable Facebook Like, Network Like and Google +1 buttons
  • Turn on Facebook and Twitter Integration and create apps for both platforms
  • Allow Members to Sign In with Facebook, Twitter, Google and Yahoo
  • Allow visitors to see everything (Privacy settings)
  • Limit the number of Profile Questions you require members to answer to join
  • Add keywords to your Network Details
 

Welcome to Ning 2.0!

This Help Center is for Ning Networks that were created before March 11, 2013. Click here for Ning Networks that were created on or after March 11, 2013 .

Find by Feature

Activity Feed
Add-Ons
Badges
Birthdays
Blog
Chat
Events
File manager
Forum
Gifts
Groups
Invitations
Language Editor
Leaderboards
Messages
Music
Ning Apps
Mobile Version
Notes
Pages
Paid Access
Photos
RSS
Social Sign-In
Text Box
Videos
All Features

Troubleshooting?

Billing Issues
Browser Issues
Domain Mapping Issues
Email Notifications / Invitations
Facebook Sharing App Issues
Facebook Sign In App Issues
Loading Issues
Missing Features and Options
Missing or Deleted Main Page
Ning App Issues
Sign Up / Sign In Issues
Tabs, Pages & Our Apologies
Twitter Issues

Most popular articles

  • Use Your Own Custom Domain
  • Supported Browsers
  • Troubleshoot Browser Related Issues
  • Transfer Ownership of a Ning Network
  • Archive Your Network’s Content
  • Take a Screenshot to Record What You’re Seeing
  • Troubleshoot Domain Mapping Issues

best practices

Whether you’re just getting started or your Ning Network is already up and running, everyone can use a healthy dose of new ideas. We’ve put together some Best Practices studies with examples of how other Ning Networks get people excited and involved. Check them out!

creators

Need some advice? The Creators Network is our customer community, and it’s chock full of interesting tips, ideas, and people who are doing just what you’re doing — building something creative on Ning. All Network Creators and admins are welcome. Join us!

Creators Announcements

  • Content and Community: Webinar with Richard Millington. Join us May 14.
  • Mini Release: CSS classes and bug fixes
  • Ning Spring Cleaning Begins This Week
  • Watch the Webinar: How to Convert Newcomers Into Active Members.
  • New Site & Pages options for Ning 3.0 Networks

inspiration

If you’re brainstorming about how to best build and grow your network, browse through some of these outstanding examples of popular social websites. Get inspired!

Ning Platform Status

  • All systems go!
  • Scheduled Billing System Maintenance Complete
  • Scheduled Billing System Maintenance begins at 10PM Pacific