I can’t click on objects/objects don’t load
- Perform a “hard refresh” in your browser (Windows: Ctrl+Shift+R / Mac: Command+Shift+R)
- Add-ons from FunWebProducts are known to conflict with Ning Networks – if you are using any of these add-ons or notice them on useragentstring.com you’ll want to disable them while testing
Make sure cookies are enabled in your browser
Provide us with your computer and browser details
Chat/Videos/Photo Slideshow won’t load
All of these features run on Adobe Flash Player – if Flash isn’t installed, is outdated , or is corrupt, they may not display properly. You can download Flash here.
I can’t see text or links
It’s possible that your network’s appearance settings have been set such that text has a similar color to the background. If this is the case, you can read text by highlighting it with Ctrl+A (PC) or Command+A (Mac). In this case, the Network Creator will need to go to the Appearance page in the My Network tab and modify the colors on the network.
I get signed out when I click on a link in the network
This is likely being caused by a corrupt, outdated, or missing cookie.
- Try another different browser to determine if the issue stems from the one you’re using; if so…
- Make sure cookies are enabled in your browser
Clear your browser’s cookies
Clear your browser’s cache