Richard Millington is the founder and managing director of FeverBee, an online community consultancy, and FeverBee: Online Community Management Course, an exclusive course in Professional Community Management. Richard's clients have included the United Nations, The Global Fund, Novartis, Oracle, OECD, BAE Systems, AMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto. Check out his newest book, "Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities."