Richard Millington
Richard Millington is the founder and managing director of FeverBee, an online community consultancy, and FeverBee: Online Community Management Course, an exclusive course in Professional Community Management. Richard's clients have included the United NationsThe Global FundNovartisOracleOECDBAE SystemsAMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto. Check out his newest book, "Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities."
Richard Millington

How to Deal With Antagonistic Members

Many community managers are either too slow or too fast to remove antagonistic members. They either remove the antagonistic member without fully realizing the role this individual plays within the community, or they spend copious amounts of time trying to convert the antagonist into a happy member.

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Richard Millington

20 Conversation Starters That Will Get Your Community Talking

Are you struggling to stimulate activity in your online community? Do you have lots of members but little participation? Try asking the sorts of questions that stimulate discussion in every online community.

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Richard Millington

How to Increase Activity in Your Community

The majority of communities struggle to sustain high levels of activity in their communities. We typically only hear about the rampant success stories. It’s fun to believe that a community will just attract members and explode to life.

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