Many community managers are either too slow or too fast to remove antagonistic members. They either remove the antagonistic member without fully realizing the role this individual plays within the community, or they spend copious amounts of time trying to convert the antagonist into a happy member.
Are you struggling to stimulate activity in your online community? Do you have lots of members but little participation? Try asking the sorts of questions that stimulate discussion in every online community.
The majority of communities struggle to sustain high levels of activity in their communities. We typically only hear about the rampant success stories. It’s fun to believe that a community will just attract members and explode to life.