Human-Centered aspects of Community Management
Communities are collections of people with desires and egos. Instead of worrying about community in terms of the platform or UX Design, this webinar focuses on what makes people tick and want to participate in our online communities. Humans are at the forefront of this discussion. Using his experience in a variety of communities, Marc Siegel takes us through the steps necessary to create, build, and nourish a human-centered online community experience.
Influencing Community Members
Community guidelines don’t change the behavior of your members for one simple reason: your members don’t read them. This presents a challenge. If you want to shape the behavior of members in the community, how do you do it? How do you influence members to do positive things in your community? How can you prevent them from doing bad things? Too often, we begin writing rules with a pre-determined idea of what the behavior in the community should be. Instead, we should look to see what behavior members want in a community and where that behavior is conducive to a successful community. Watch this webinar to learn how to steer your community to the behavior you want.
Conceptualizing a Framework for Communities
The conceptualization phase for building an online community includes everything from the moment you establish objectives to the moment you reach out to its founding members. This is a crucial period when you determine who you’re targeting, what the community will be about, what type of community it will be, and how you’re going to get it going. If the concept is off, nothing else you do will matter — a community can’t overcome a terrible concept. This webinar covers how to avoid the pitfalls of many organizations.
Effective Community Moderation
Richard Millington discusses how to genuinely make your online community a big success. In this webinar, Richard explains the principles behind effective community moderation including shaping the right environment, defusing conflicts, and facilitating positive activity.
How to Integrate Events Into Your Community Strategy
Events play an essential role in the growth and development of communities. They unite audiences and create the foundation for stronger, lasting relationships. Events can make communities more fun and provide a cause for constant activity. They give members a reason to visit more frequently and provide motivation for lurkers to participate.
In this presentation, Hubb.it director and FeverBee consultant Breda Doherty illustrates the impact events can have on a community’s growth and explains how events can be linked with recruitment, content and moderation activities.