Guides

Bob Ghoorah
Bob Ghoorah

Changes to Ning Terms of Service: It’s Your Network & Your Data

Today, I want to let you know about some changes we’ve made to our Terms of Service and supporting terms to reflect the launch of our new service. A number of these changes have been long requested by Network Creators who desire more control over their members’ online experience. These changes are designed to deliver more freedom and control to Network Creators and to enhance the experience of all users of the Ning platform.

Highlights of the major changes include:

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Sridatta Viswanath
Sridatta Viswanath

The Ning Infrastructure Roadmap

The Ning infrastructure runs all Ning Networks. It consists of thousands of machines with software that scales to millions of users. We have consistently delivered high uptime with our platform. As the usage characteristics change, the behavior of our infrastructure changes as well. We keep working on a number of projects that are designed to evolve our infrastructure and make the platform even more stable. As I promised last week, I wanted to provide details of the infrastructure projects we are currently working on. They’re not visible to Network Creators and are all low-level “plumbing” work, but they will enable higher uptime for all Ning Networks.

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Jason Rosenthal
Jason Rosenthal

Introducing Ning Pro, Ning Plus and Ning Mini

I’m excited to introduce three new versions of the Ning Service that we will roll out in July. When we announced two weeks ago that we were going to refocus on paying Ning Networks and phase out our free service, we knew there would be many questions about what the new Ning would look like. Our goal with these offerings — as explained below — is to enhance the experience Network Creators have on Ning, and by extension, the experiences your members have as well.

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Sridatta Viswanath
Sridatta Viswanath

Final availability metrics for 2009

We’ve already released our first big feature of 2010, but before we look too far into what’s coming up, I wanted to take a minute to go over our availability metrics for all of 2009. As I mentioned in November, in July we were able to address the issues causing instability in June, and make fixing them an immediate priority.

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Brad Mallow
Brad Mallow

Late Friday night maintenance

This Friday evening, Dec. 18, we’ll be doing some brief maintenance on the Ning Platform, focusing on a number of hardware upgrades and improvements. The maintenance will start at 10 p.m. Pacific and will last for 45 minutes.

During this time all Ning Networks will be offline and will display branded maintenance pages. Real-time updates will be available on the Ning Status Blog. We appreciate your patience with this, and please let us know if you have any questions. Thank you!

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Sridatta Viswanath
Sridatta Viswanath

Availability metrics for 2009

We take our performance and availability very seriously and work to deliver the best possible service and experience that we can.

After identifying and fixing some of the underlying issues that were causing instability in June, we were able to bring our uptime rate up to an average of 99.92% over the past four months.

Here is the uptime for 2009 so far:

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